HELP

Frequently asked questions

 

Q: What is the minimum order value and quantity?

A: We do not have a minimum order value, our minimum order quantity is 6 units of any style you select, however there may be items with less than 6 that you can purchase.

 

Q: Do I need a VAT number to buy from you?

A: No you do not need to be VAT registered to buy from us

 

Q: My shopping cart is showing double the value that I have in it?

A: This is due to your cache in history, once you clear this the cart will show the correct value. See below help

Force Refresh

 Depending on your operating system all you need to do is the following key combination:

Windows: ctrl + F5
Mac/Apple: Apple + R or command + R
Linux: F5

 

Q: How long does it take from placing my order to it being despatched?

A: We aim to despatch orders between 3-5 days from payment receipt, this could be a little less or more depending upon how busy our warehouses are

 

Q: Are all your items genuine?

A: Yes all our stocks are genuine, purchased directly from the brands within the EU and have full paperwork. All stocks are in their original packaging with tags

 

Q: Can I select the sizes that I want?

A: All our packs are automated ratios based upon the sizes and quantity we have available you cannot select your own sizes

 

 

 

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